Service Request Ticket - # 25743

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2008 02:23 PM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2GHz #Z0AB
Serial No. g8436dhzqpq Location PDR

CPU G5-Dual 2GHz


OS Unknown Software
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) May 21, 2008 11:52 AM 
I ran into him the other day he has gotten a
secure ftp program for his mac and he said he was
able to get the info needed
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Myron Hoeckle (Student) May 14, 2008 11:27 AM 
Status changed to: Waiting for Contact
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Myron Hoeckle (Student) May 14, 2008 11:27 AM 
called let him know about filezilla, he will call
if there is issues.
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Brian Berkley May 07, 2008 11:05 AM 
Task reassigned to Myron Hoeckle.
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Christian Mendez May 05, 2008 02:25 PM 
He is trying to remote to a machine in Alexandria 
Virginia but he is unsure as to how to go about 
it and says that he might need a secure FTP 
program.

The WOU# on his machine is: 20040094[Edit Inv]

He will be at his office until 3pm today.
Tomorrow after 1:30pm
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