Service Request Ticket - # 25750

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2008 09:48 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 06, 2008 09:54 AM 
Task reassigned to Adam Shinn.
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Adam Shinn May 06, 2008 09:54 AM 
I called her and let her know it was a known 
issue and that it was being worked on. I also 
informed her that she can still share calendars 
through the web based e-mail. She said she 
understood.
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Patrick Shanley May 06, 2008 09:50 AM 
was able to access calender sharing through her 
outlook express and sun java, and recently has 
been unable with the outlook
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