Service Request Ticket - # 25768

Service Request Information

CONTACT Name Tucker, Jon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2008 08:15 AM
Department Student Engagement Phone 88063
Location Email tuckerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070430[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 8XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:32

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 12, 2008 09:36 AM 
Task reassigned to Brian Witt.
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Brian Witt May 12, 2008 09:36 AM 
Uninstalled Foxit Reader, Uninstalled Adobe
Reader, Reinstalled Adobe Reader....it works!
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Katie Jessel May 07, 2008 08:18 AM 
Scheduler Plus does not open pop up windows. He 
tried the popup blocker, tried other computers, 
it is just his particular computer.

A tech can get to the computer at all times.
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