Service Request Ticket - # 25779

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2008 03:08 PM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. j1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:FB

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 07, 2008 03:28 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 07, 2008 03:28 PM 
Reset her session, emailed her and left vm.
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Christian Mendez May 07, 2008 03:10 PM 
She can log into her machine but cannot log into 
remote desktop
Sounds like she needs her session disconnected 
because she gets past the login screen but it 
hangs at the desktop.

She will be in her office until 4pm.
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