Service Request Ticket - # 25784

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2008 09:00 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 08, 2008 10:22 AM 
Task reassigned to Brian Berkley.
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Brian Berkley May 08, 2008 10:21 AM 
Was getting visio popup messages in IE for some
reason.  Added him to Visio group, logged in, and
logged out, removed him from visio group and error
went away.
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Shannon McCormick May 08, 2008 09:05 AM 
That last sentance should read:
Available till 5 every day, but he is at lunch 
during 12:30-1:30.
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Shannon McCormick May 08, 2008 09:03 AM 
Within the program, if you click on anything, an 
error message comes up saying "Preparing to 
install." The popups go away by themselves but it 
hinders the work on the computer quite a bit and 
makes it slow.

office pone anytime all day but lunch from 12:30-
1:30.
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