Service Request Ticket - # 25785

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2008 09:07 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030555[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GMS6Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:0C:F1:E7:8F:67

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 02, 2008 09:53 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jun 02, 2008 09:53 AM 
It looks like the file was corrupted somehow. She
had another copy of the file and is using that now.

Closing the task.
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Brian Berkley May 27, 2008 05:04 AM 
Task reassigned to Network Support.
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Brian Berkley May 20, 2008 09:07 AM 
Task reassigned to UNIX.
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Brian Berkley May 20, 2008 09:07 AM 
Joe doesn't have an active account here.

Perhaps there is a job running on the unix side
under his credentials is the reason I assigned
this to you.
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Clayton Mitchell May 19, 2008 03:30 PM 
Task reassigned to Network Support.
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Clayton Mitchell May 19, 2008 03:30 PM 
I don't understand why Joe would still have an
active account here.  Why don't we confirm what
should be the case and go from there.
Thanks.
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Brian Berkley May 08, 2008 09:26 AM 
Task reassigned to Clayton Mitchel.
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Brian Berkley May 08, 2008 09:26 AM 
\\cougar\pub_safety\service\service\SD Officer
Sheets for the week.xls is the file that says it
is locked for editing by crowej
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Brian Berkley May 08, 2008 09:24 AM 
added myself to the pub_safety group, copied the
file, and told her to use that copy and would
assign task to Unix Team.
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Shannon McCormick May 08, 2008 09:09 AM 
Crowe J does not work there, and no one else 
should be accessing the document that she is 
aware of. It is an exell document.

She is in her office all day exept for lunch.
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