Service Request Ticket - # 25787

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2008 09:55 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060078[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73383 Location PDR

Model PQ5409A Hostname itc311.wou.edu
Notes Was HL-Ref2 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:C8:AF

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 13, 2008 11:35 AM 
I can't see any problems as to why it is jamming.
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Adam Wehner May 09, 2008 02:04 PM 
Printer looks fine to me right now.  I will look
at it on Monday and see if it needs maintenance.
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Brian Witt May 09, 2008 12:59 PM 
Task reassigned to Adam Wehner.
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Brian Witt May 09, 2008 12:59 PM 
Adam, this has been an ongoing issue,usually to do
with rollers/gears.  Sounds like you are the man
for the job!
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Shannon McCormick May 08, 2008 09:58 AM 
That's all the info I got.
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