Service Request Ticket - # 25788

Service Request Information

CONTACT Name Lockett, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2008 09:56 AM
Department Phone 88162
Location Email klipp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030542[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. 3210306 Location PDR

Model C912N Hostname
Notes USB/Ethernet, two 550-sheet drawers Ink/Toner Refill

Wired NIC 00:20:00:D9:29:8B

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 08, 2008 10:42 AM 
The printer was reading toner low because they 
only replaced one color, there were other colors 
that were low.
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Adam Shinn May 08, 2008 10:03 AM 
Task reassigned to Adam Shinn.
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Shannon McCormick May 08, 2008 09:58 AM 
The printer is in AD 302B. It is called Pandora. 
Everytime they print the pop-up says supplies are 
low.

Call her office phone.
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