Service Request Ticket - # 25796

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2008 05:22 PM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050987[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. CPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135

Wired NIC 00:12:3F:CD:5A:7D


TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Katie Jessel May 19, 2008 09:37 AM
Self resolved.
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Audrey Sundkvist May 19, 2008 08:23 AM
Called and left a message asking for times she is
available. Anyone can help her.
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Audrey Sundkvist May 12, 2008 09:15 AM
Called, did not leave a message, it went straight
to voicemail (per usual it seems). I was wanting
to catch her since it is after 9am, but no such luck.
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Audrey Sundkvist May 12, 2008 08:31 AM
Called, no response. I left a message asking for
times available.
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Audrey Sundkvist May 09, 2008 01:30 PM
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist May 09, 2008 01:30 PM
Called and left a message saying we need her there
and that I'd try to contact her Monday.
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Jeff Sawyer May 08, 2008 05:23 PM
Tami would like to have her computer set up right 
so that she can access Outlook and Newsoft for 
scheduling in the Health Center by Monday at 9am 
if possible. She will not be there tomorrow but 
would like to have it looked at. 
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