Service Request Ticket - # 25802

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2008 09:39 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050795[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. D5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:4B


TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty May 13, 2008 09:56 AM
****This is an email****
Tina,

I have added Ingrid to the "studyabroad" group.
For her to get the I
drive to show up she will need to open "My
Computer", go to "Tools"
and select "Map Network Drive".

A new window will appear and she will need to
select "I" as the drive
letter and enter "\\cougar\studyabroad" in the
folder location. Click
Finish when done.

Let me know if she has any problems.

--
Brad Dougherty
brad84@gmail.com (Personal)
brad@wou.edu (Work)
971-239-1581
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Brad Dougherty May 13, 2008 09:51 AM
Task reassigned to Brad Dougherty.
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Brad Dougherty May 13, 2008 09:51 AM
I added her to the study abroad group.
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Audrey Sundkvist May 09, 2008 09:51 AM
Task reassigned to Network Support.
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Emily Warner May 09, 2008 09:39 AM
****This is an email****
Hello,
I need to have internet access for Ingrid Adams 
to the Study Abroad I drive on the computer in 
our Programs Coordinator office, Study Abroad 
office, APSC 501. The computer in that office is 
20050795[Edit Inv]. She will also need to have a WOU email 
set up for her. She started working on Thursday, 
May 8 so will need this set up as quickly as 
possible. 
 
Please let me know if you need any further 
information or have any questions.
 
Tina Palmer
Study Abroad and International Exchanges
88732 
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