Service Request Ticket - # 25813

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2008 01:59 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070119[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 1HGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:52:FA:9A

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 12, 2008 03:58 PM 
The sound was muted and the volume button was not
in the task bar.  I placed the icon in the task
bar and unmuted the sound.
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Brian Witt May 12, 2008 10:31 AM 
I stopped by, but the machine was in use.  I told
them to put up an "out of service" sign when the
machine is available so no one uses it until I fix
it.
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Brian Witt May 12, 2008 08:30 AM 
Task reassigned to Brian Witt.
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Sarah Callaway May 11, 2008 02:01 PM 
This computer's sound is not working
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