Service Request Ticket - # 25814

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2008 10:03 PM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030600[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DM80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:E3:33

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 14, 2008 10:11 AM 
Camera was power cycled by Ken in Telecom.  It is
now working and being recorded.
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Cinthya Mendez-Garcia May 11, 2008 10:08 PM 
I included the WOU number for the computer above. 
Here is the WOU number of the monitor if you need 
it# 20031233[Edit Inv].
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Cinthya Mendez-Garcia May 11, 2008 10:06 PM 
The camera for the stadium parking lot is frozen. 
I logged camera-5 off and re-logged in, still 
frozen. 
Happened during my sunday 4pm till midnight shift.
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