Service Request Ticket - # 25819

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2008 11:25 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040958[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 6R52Q71 Description OptiPlex GX280 , Pentium 4, 3.20GHz,1M,800MHz, FSB
Serial No. 6R52Q71 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0053370, Adobe Acrobat Pro v7 from P0052634, Mathematica Pro v5.2 from P0054563, PCTex v5 Pro from P0054530, Dreamweaver MX 2004 from P0052818

Wired NIC 00:12:3F:8A:8E:B0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) May 13, 2008 11:53 AM 
mouse picked up
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Myron Hoeckle (Student) May 13, 2008 11:30 AM 
called no anwser, heading over.
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Myron Hoeckle (Student) May 12, 2008 02:20 PM 
Status changed to: Waiting for Contact
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Myron Hoeckle (Student) May 12, 2008 02:20 PM 
she will call when she gets back.
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Myron Hoeckle (Student) May 12, 2008 01:56 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) May 12, 2008 01:56 PM 
on it
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Christian Mendez May 12, 2008 11:27 AM 
Sharyne has a machine that the mouse doesn't work 
on. She is requesting a replacement mouse for the 
time beign. Anything that works she says.

machine wou#20040958[Edit Inv]

She will be in her office for most of the day, 
she asked to have a tech call ahead.
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