Service Request Ticket - # 25841

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2008 10:59 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20070640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRL81F068 Location PDR

Model q3723a Hostname
Notes 2000 Sheet Input Tray C8531A, Duplexing, addt'l 256MB added from Crucial P0064498 2-2008 Ink/Toner Refill

Wired NIC 00:1B:78:27:DF:6B


TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Jun 10, 2008 08:46 AM
Reset drivers on the printer shouldn't be doing it
anymore.
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Chris Curtis May 20, 2008 11:34 AM
She called again. The problem is still persisting 
and wanted to see what is being done with it.
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Adam Wehner May 14, 2008 12:01 PM
Task reassigned to Adam Wehner.
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Adam Wehner May 14, 2008 12:00 PM
Changed driver should fix the problem
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Patrick Shanley May 13, 2008 11:00 AM
keeps printing off an error message for every 
page printed
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