Service Request Ticket - # 25845

Service Request Information

CONTACT Name Snow, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2008 03:03 PM
Department College of Education Phone 88623
Location Email snowe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070779[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. DGF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410

Wired NIC 00:1E:C9:64:7E:FD

TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 15, 2008 12:03 PM 
he made a 'back up' copy of his library from 
itunes and i believe it was a bad burn, we got a 
couple other cds to play fine.
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Adam Shinn May 13, 2008 03:48 PM 
Task reassigned to Adam Shinn.
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Brandon Farley May 13, 2008 03:04 PM 
Verified files on the disc and it will still not
read it on his new computer.
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