Service Request Ticket - # 25865

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2008 04:06 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 20, 2008 04:31 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 20, 2008 04:31 PM 
Drug the .dmg file out of the trash, installed it
and verified it was working.
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Christian Mendez May 14, 2008 04:08 PM 
Audrey set up Thunderbird on her MAC sometime 
last week.

Her MAC crashed and now it is missing 
Thunderbird. She cannot find it anywhere on her 
MAC. She has checked the Applications folder and 
still nothing.

Denise is available
All day Tomorrow from 8-5pm.
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