Service Request Ticket - # 25868

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2008 08:19 AM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031287[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. J4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699, Viso Standard access via the terminal server from P0062312

Wired NIC 00:0C:F1:E7:B2:3D

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley May 20, 2008 04:13 PM 
Task reassigned to Brian Berkley.
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Brad Dougherty May 19, 2008 12:10 PM 
This doesn't belong in network support, this is a
desktop support issue.
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Shannon McCormick May 15, 2008 09:08 AM 
Task reassigned to Network Support.
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Shannon McCormick May 15, 2008 08:23 AM 
She thought the "8" in the WOU# might be a 6.
Has C, A, E, F Drive access, but has no local 
area access. 
She said other people are able to access email 
now, is seems to be just her computer.

available anytime today, office phone.
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