Service Request Ticket - # 25870

Service Request Information

CONTACT Name Jacobs, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2008 09:01 AM
Department Business Services Phone 88383
Location Email jacobsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060258[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:58:47

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brad Dougherty May 19, 2008 11:57 AM 
This doesn't belong in the Network Support queue.
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Shannon McCormick May 15, 2008 09:07 AM 
Task reassigned to Network Support.
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Shannon McCormick May 15, 2008 09:04 AM 
Computer booted up slowly this morning, she has 
traied rebooting. she still can't access email or 
wou online. Has access to all drives though.
error message says: "Server not found" 

lunch today at 12-2:30.
here tomorrow 8-4:30 with same lunch time.
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