Service Request Ticket - # 25874

Service Request Information

CONTACT Name Monders, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2008 12:08 PM
Department Phone 88892
Location Email mondersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060747[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G872239ZW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CC:BF


Wireless NIC 00:17:F2:53:BC:89

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 15, 2008 03:32 PM 
When I went to look at the machine there was a 
class in session and a teacher was on it, so its 
not locked up and they had the web open.
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Adam Shinn May 15, 2008 02:37 PM 
Task reassigned to Adam Shinn.
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Patrick Shanley May 15, 2008 12:09 PM 
the classroom 108 lab is showing a wirless 
registration dialog box instead of a login and 
it's locked up
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