Service Request Ticket - # 25882

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2008 06:51 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 16, 2008 09:16 AM 
Get him all set up.
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Brian Witt May 16, 2008 08:36 AM 
Task reassigned to Adam Wehner.
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Brian Witt May 16, 2008 08:07 AM 
Called and got a secretary.  He will be in the
office @ 8:30
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Mark Lyons May 16, 2008 06:53 AM 
Darin's thin client froze while loading the 
desktop. He had a few icons load then it froze 
and he has the cursor as an hourglass.
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