Service Request Ticket - # 25894

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2008 02:08 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030768[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BXC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, UpToDate Stand-Alone Workstation WINDOWS v15.2 from P0062802

Wired NIC 00:0C:F1:EA:57:E0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 20, 2008 01:52 PM 
Task reassigned to Adam Shinn.
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Adam Shinn May 20, 2008 01:52 PM 
NueSoft is up and running fine. Self resolved?
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Brian Witt May 16, 2008 02:15 PM 
left VM
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Christian Mendez May 16, 2008 02:09 PM 
The machine is located in SH102

Trishia called and said that this machine has 
always been able to open up the software NueSoft, 
but today whenever anyone logs into it and tries 
to open that software, they get this error 
message:
error has occurred system error, contact your 
admin.

Someone will be available at SH102 All day today.
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