Service Request Ticket - # 25899

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2008 08:42 AM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030610[Edit Inv] (opens in a new window) Bldg/Room OPE Football Locker Room
Service Tag 7N80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 7N80Y41 Location tod smith EXEMPT

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:ED:11

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 20, 2008 01:18 PM 
He doesn't have an active account on any terminal
servers his session should have automatically been
reset.
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Brian Witt May 19, 2008 08:45 AM 
Task reassigned to Adam Wehner.
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Katie Jessel May 19, 2008 08:43 AM 
After login to remote desktop (ts.wou.edu) screen 
is black and at the bottom of the screen normal 
buttons are empty boxes.

Available all day.
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