Service Request Ticket - # 25901

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2008 09:56 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070113[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2FGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:0F:2D

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 23, 2008 08:29 AM 
I was able to open various excel files when I
logged into the machine.  I could not replicate
the problem.
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Brian Berkley May 20, 2008 04:36 PM 
Task reassigned to Brian Witt.
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Katie Jessel May 19, 2008 09:57 AM 
Library Ref 11 computer has an error while trying 
to open an excel file. The file opens fine from 
other computers.
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