Service Request Ticket - # 25907

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2008 12:57 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 19, 2008 03:15 PM 
Printers are back up and running.
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Christian Mendez May 19, 2008 01:51 PM 
She called back and said that they are about to 
lose access to their secondary printer.

She said that this was a high priority
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Brian Witt May 19, 2008 01:01 PM 
Task reassigned to Adam Wehner.
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Christian Mendez May 19, 2008 12:58 PM 
Janeanne called said that no printers in the 
Reference area of the library are printing and 
she says its due to the Printer Que HL REF that 
is not responding.

I skyped techs.

wou#'s of the 3 printers down there:
20060077[Edit Inv]
20060079[Edit Inv]
20070645[Edit Inv]
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