Service Request Ticket - # 25910

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2008 01:31 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050154[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. H0CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8F:BF:76

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 19, 2008 05:33 PM 
Deleted all 1,099 profiles.  Now it works
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Brian Witt May 19, 2008 01:39 PM 
Task reassigned to Brian Witt.
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Christian Mendez May 19, 2008 01:32 PM 
The machine is on the NW side of the building.
wou# 20050154[Edit Inv]

She mentions that whenever anyone tries to log 
on, it gives them error: 
Unable to Load User Profile

they have restarted the machine multiple times 
but still get the smae message.
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