Service Request Ticket - # 25925

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2008 10:36 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 19, 2008 08:58 AM 
Machines are all set up
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Brian Witt Jun 18, 2008 05:10 PM 
Rebecca imaged and set up the last machine.  They
are ready to deliver.
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Brian Witt Jun 13, 2008 01:56 PM 
20050116[Edit Inv] and 20050129[Edit Inv] are ready to go.  20050115[Edit Inv]
needs a new hard drive.  I gave the bad one to
Adam for warranty replacement.
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Brian Witt Jun 13, 2008 01:55 PM 
Task reassigned to Brian Witt.
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Myron Hoeckle (Student) Jun 11, 2008 11:32 AM 
only one of the machines is still on my desk, I am
looking for the other two.
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Myron Hoeckle (Student) May 21, 2008 02:22 PM 
third one I am still running stress test
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Myron Hoeckle (Student) May 21, 2008 10:54 AM 
two of them had bad hard drives
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Myron Hoeckle (Student) May 20, 2008 12:03 PM 
 machine picked up and they are on my desk.
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Brian Berkley May 20, 2008 11:03 AM 
Task reassigned to Myron Hoeckle.
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Christian Mendez May 20, 2008 10:36 AM 
A student came in saying that there are 3 
machines in ITC 003 that are displaying this 
error message:
No boot device available ATA Primary Hdd Failure.

The machines are these 3:
Wou#'s: 20050115[Edit Inv] / 20050116[Edit Inv] / 20050129[Edit Inv]
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