Service Request Ticket - # 25944

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2008 11:19 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060759[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222SQW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:99:F4


Wireless NIC 00:17:F2:53:BE:E0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory May 21, 2008 12:23 PM 
someone unplugged the computer. Plugged it back in
and, amazingly, it booted right up. Closing the task.
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Skyler Gregory May 21, 2008 12:10 PM 
Task reassigned to Skyler Gregory.
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Christian Mendez May 21, 2008 11:20 AM 
Lori mentions that the machine in HL 108 Lab is 
not booting up.

Its a mac mini and its labeled as #13
They have tried to turn it off and on but are 
getting nowhere.
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