Service Request Ticket - # 25971

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2008 12:36 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070812[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description HP LaserJet P2015dn Printer #CB368A#ABA
Serial No. SCNBJL59830 Location PDR - Picked up by PP on 12/8/10

Model CB368A Hostname
Notes duplexing networkable but hooked up via USB in Honors Office(restricted share) Ink/Toner Refill

Wired NIC 00:1B:78:1E:24:EE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 17, 2008 11:43 AM 
Printer is installed and restricted access is set up.
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Brian Witt Jun 17, 2008 08:06 AM 
Task reassigned to Brian Witt.
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Christian Mendez Jun 16, 2008 03:53 PM 
He called with cellphone

971.506.2181
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Christian Mendez Jun 09, 2008 01:32 PM 
He called and wanted a status on the request.

He is available all day today
Tomorrow after 4pm.

88519 is his contact
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Adam Shinn Jun 05, 2008 10:47 AM 
Task reassigned to Adam Shinn.
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Shannon McCormick Jun 05, 2008 08:42 AM 
called back,
He is availible for the printer installation:
Today 12-2pm
Tomorrow 1-3pm
Monday next week afternoon 12-4
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Audrey Sundkvist Jun 04, 2008 11:02 AM 
Called and left a message asking for times.
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Brian Witt Jun 02, 2008 02:07 PM 
He wants only certain people to have access to the
printer.  If I recall correctly, you make a new
group and give it sole access to the printer.
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Tricia Flaherty May 22, 2008 01:23 PM 
okay so this is on counter in ITC 008, He said 
that you guys had helped him to set up 
a "restricted share" for a different printer and 
wants to do the same with this one.  it is to be 
hooked up via USB on W#20030845[Edit Inv]
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