Service Request Ticket - # 25978

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2008 09:39 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 52T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Dreamweaver v8 from P0058699

Wired NIC 00:11:43:BB:11:5C


TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory May 23, 2008 11:51 AM
all the computers, except for two, were working. I
have those two and this one isn't one of them so I
know it must have been working. Closing the task.
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Skyler Gregory May 23, 2008 10:52 AM
Task reassigned to Skyler Gregory.
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Stephen Pierce May 22, 2008 09:42 PM
Last night this computer had the same problem - no
display.  I adjusted the graphics connector and it
worked.  I could not get it to work tonight.

The graphics cable has an extra adapter and
appears there's been too much force (from butting
into the computer behind it) which bent the
adapter connection.  
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