Service Request Ticket - # 25991

Service Request Information

CONTACT Name Nickelson, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2008 08:13 AM
Department President’s Office Phone 88888
Location Email nickeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040652[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. D0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751;Upraded to MS OFfice Pro 2007 Plus from P0067818, Viking; Visio from WOU# 2000497

Wired NIC 00:11:43:B9:FC:42

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez May 27, 2008 08:22 AM 
Task reassigned to Christian Mendez.
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Christian Mendez May 27, 2008 08:22 AM 
It was pop up blocker that was keeping her from 
composing her emails.

she asked me to close the task
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Christian Mendez May 27, 2008 08:15 AM 
She cannot compose any emails or reply, or 
forward. She is using IE7 and says that whenever 
she tries to compose/reply etc. nothing happens. 

She has logged on and off of her email account. 
She is using the Communications Expres online 
server not Outlook

Its a DELL PC

She's available All day but says its crucial for 
her work to get this resolved.
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