Service Request Ticket - # 25992

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2008 08:29 AM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030735[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FWC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:DC:46


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) May 27, 2008 10:58 AM
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) May 27, 2008 10:57 AM
her date was set to August I reset to May.
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Christian Mendez May 27, 2008 10:37 AM
Shondra Russell called and said that she would 
like this to be a high priority.
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Christian Mendez May 27, 2008 08:32 AM
There is a machine in APSC 201 that is not 
letting any users log in.
wou#20030735[Edit Inv]

error:
Computer time and Network time do not match

Dell PC

They have restarted the machine various times.
Someone will be available all day today
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