Service Request Ticket - # 26002

Service Request Information

CONTACT Name Murphy, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2008 10:25 AM
Department Criminal Justice Phone 88410
Location Email murphyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030756[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 82F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:EF

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact kjessel@wou.edu 88925

Tracking

Entered by Date Memo
Katie Jessel
Email

Public
Entered by Date Memo
Katie Jessel Jun 11, 2008 12:34 PM 
Task reassigned to Katie Jessel.
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Katie Jessel Jun 11, 2008 12:34 PM 
called, he said it is no longer a problem and to 
close the task.
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UCS Tech Jun 04, 2008 11:13 AM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Jun 04, 2008 11:05 AM 
Called and left a message asking for times he is
available.
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Brian Berkley May 30, 2008 11:15 AM 
Please work with user to get him on
Thunderbird/Lightning.
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Christian Mendez May 27, 2008 10:26 AM 
He is using IE7 to check his wou email and did 
have pop up blocker turned on, I asked him to 
turn it off and still he couldn't get anything to 
work.

He will be available for another hour at that 
number

He will be in and out all afternoon
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