Service Request Ticket - # 26004

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2008 11:21 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060182[Edit Inv] (opens in a new window) Bldg/Room ITC 103
Service Tag Description Dell 19in flat panel monitor #1907FP
Serial No. CN0CC2996418066T123L Location ITC 103 Graphics Project( backroom misc use)
TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Chris Curtis May 27, 2008 11:35 AM 
They got both of them working.
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Chris Curtis May 27, 2008 11:22 AM 
A student worker called in saying both library 
res computers 26 and 29 are having issues. 
Computer 20060182[Edit Inv] is stuck on the log in screen 
and not letting students log on. Computer 
20060175[Edit Inv] has a solid blue screen. Both computers 
have been restarted and nothing changed.
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