Service Request Ticket - # 26020

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 28, 2008 11:36 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 client #NTC-10Z-00
Serial No. 0713BE8472 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:7F:60:D8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 29, 2008 12:49 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 29, 2008 12:49 PM 
No sessions were available to reset.  Student
needs to call the desk when it happens.
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Brad Dougherty May 29, 2008 09:29 AM 
The thin client session looks ok. Sounds like a TS
issue.
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Brian Berkley May 28, 2008 02:29 PM 
Task reassigned to Network Support.
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Christian Mendez May 28, 2008 11:39 AM 
Thin client keeps freezing:
20060772[Edit Inv]

V00225647
kbrunson07

Call at: 88221
Kelly is a student worker for Vice Prez for 
Student Affairs
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