Service Request Ticket - # 26052

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2008 05:45 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20050033[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD045330139 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:B0:12:0D

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 30, 2008 04:10 PM 
Task reassigned to Brian Witt.
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Brian Witt May 30, 2008 04:10 PM 
There was a screen in the background that needed
to be closed before the mouse would work. I closed
it and everything operates normally.
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Stephen Pierce May 29, 2008 05:45 PM 
The mouse will move around the screen, but has a
spinning circle behind it... no response to mouse
clicks or keyboard input.
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