Service Request Ticket - # 26053

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2008 05:49 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
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Entered by Date Memo
Brian Witt May 30, 2008 04:11 PM 
Task reassigned to Brian Witt.
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Brian Witt May 30, 2008 04:11 PM 
I assume this is just hibernation mode?  Some of
the machines were blinking because they were in
safe mode.  I pushed the power button and they all
woke up.  None of the machines listed appear to
have any issues.
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Stephen Pierce May 29, 2008 05:50 PM 
On the start of my lab shift, these machines have
been in a non operable state for several days in a
row.  The monitor has no display and no response
to keyboard or mouse movement.

The power button light is blinking.

If I power them off and restart, they work fine.

Based on previous tickets, I expect these are
overheating.
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