Service Request Ticket - # 26068

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2008 05:40 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070296[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:85:F6:66

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 02, 2008 09:26 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Jun 02, 2008 08:23 AM 
Terminated session on sunray server stinger.
 Add Attachment
Emily Warner May 31, 2008 05:41 PM 
One of the thin clients in the library is frozen. 
Lori has done everything she knows to try to get 
it unfrozen, but nothing seems to be working.
Add Attachment