Service Request Ticket - # 26080

Service Request Information

CONTACT Name Haley, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2008 10:11 AM
Department College of Education Phone 88675
Location Email haleyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040955[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 , Pentium 4, 3.20GHz,1M,800MHz, FSB
Serial No. Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRo 2003 from P0053370

Wired NIC 00:12:3F:8A:8D:6A

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 02, 2008 11:21 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 02, 2008 11:21 AM 
I replaced the power supply and it works now. I
left Kris a note.
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Christian Mendez Jun 02, 2008 10:46 AM 
She said to call her cellphone if she is not in:
503.435.9913
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Christian Mendez Jun 02, 2008 10:13 AM 
This morning while she was checking her email her 
machine turned off on her. Now, the DELL is 
displaying an amber light on the power button. 
She says that she has tried to restart the 
machine but nothing happens.

She is available until 2pm today
Tomorrow 10am - 2pm
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