Service Request Ticket - # 26093

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2008 02:21 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63318E50 Location PDR - Picked up by PP on 12/8/10

Model C8164A Hostname hlcolor3.wou.edu
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EB:EA:72

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 10, 2008 10:40 AM 
Went and tested the printer and it worked fine.
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Brian Witt Jun 02, 2008 03:23 PM 
Task reassigned to Adam Wehner.
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Brian Witt Jun 02, 2008 03:23 PM 
Adam, this has your name all over it.
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Christian Mendez Jun 02, 2008 02:22 PM 
1st floor of Library

Color Printer#3 is not printing, it reads this 
error:
Service Stall

they have turned it off and on and still gives 
them the error message.
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