Service Request Ticket - # 26114

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2008 12:39 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CNURTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software

Wired NIC 00:0D:93:7A:4A:3C

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 11, 2008 11:48 AM 
Machine is all set up and installed.
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Brian Witt Jun 11, 2008 10:25 AM 
Imaging now
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Brian Berkley Jun 11, 2008 10:21 AM 
Task reassigned to Brian Witt.
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Brian Berkley Jun 10, 2008 11:32 AM 
Image this computer and return it to the lab.
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Brian Berkley Jun 10, 2008 11:32 AM 
Task reassigned to Myron Hoeckle.
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Brian Berkley Jun 03, 2008 02:07 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 03, 2008 01:06 PM 
Taking system to Mac store for repair.
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Chris Curtis Jun 03, 2008 12:40 PM 
Cristian is in a class right now in ITC 104 and 
is sitting next to the broken computer. He said 
that the computer boots up but stays at the Mac 
screen.
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