Service Request Ticket - # 26144

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2008 10:59 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 05, 2008 11:42 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jun 05, 2008 11:42 AM 
got there she had the computer in a working state.
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Adam Shinn Jun 05, 2008 11:24 AM 
Task reassigned to Adam Shinn.
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Adam Shinn Jun 05, 2008 11:24 AM 
turned it off unplugged it for a min, plugged it 
in turned it on and it booted fine.
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Patrick Shanley Jun 05, 2008 11:00 AM 
She said she left her desk came back and her comp 
locked up, when she tried to manually turn it off 
and back on the green light on the machine came 
on but nothing is happening.
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