Service Request Ticket - # 26149

Service Request Information

CONTACT Name Monders, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2008 12:14 PM
Department Phone 88892
Location Email mondersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 53GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:53:16:83

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jun 10, 2008 02:28 PM 
new cd drive installed
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Adam Shinn Jun 05, 2008 03:35 PM 
Someone took the cd tray thet wouldn't close and 
slammed it shut so i had to pry it open. when 
they slammed it shut it bent a bar inside and 
now will not open properly. Adam is warrantying 
me one now.
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Adam Shinn Jun 05, 2008 12:54 PM 
Task reassigned to Adam Shinn.
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Patrick Shanley Jun 05, 2008 12:14 PM 
The student opened the CD tray and now it won't 
close
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