Service Request Ticket - # 26170

Service Request Information

CONTACT Name McKiel, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2008 04:28 PM
Department Library & Media Services Phone 88886
Location Email mckiela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070633[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630 Intel Core 2 Duo, 2.20GHz, 800M
Serial No. 7GSHGF1 Location PDR

CPU Intel Core 2 Duo T7500(2.2GHz,4M L2,800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus from P0064324 installed as Office Pro 2003

Wired NIC 00:1C:23:34:8C:FA


Wireless NIC 00:1C:BF:81:9D:0D

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Jun 06, 2008 04:38 PM 
Task reassigned to Christian Mendez.
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Christian Mendez Jun 06, 2008 04:37 PM 
He found the file.

closing task
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Christian Mendez Jun 06, 2008 04:33 PM 
He was working on a file titled: ebrary - student 
survey article.doc

He said that he got it as an attachment to an 
email and he just made a couple days of work to 
it and he kept saving but doesn't know where he 
saved it to.

He said that he would be available until 5pm but 
it is important that he gets this retrieved.

He mentioned that it might be in the Temp folder 
which he does not have access to.
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