Service Request Ticket - # 26173

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2008 08:59 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

A/V equipment Edit WOU # 20050362[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Samsung Worldwide 4 Head Hi-Fi VCR #SV-5000
Serial No. F61461AY503325 Location PDR 2023 Giveaway

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public

Entered by Date Memo
Della Kobbe Jun 11, 2008 10:52 AM
Task has been closed
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Joan Guralnick Jun 11, 2008 09:24 AM
Thanks!  I will pass this on.  Do you have more 
specifics on what the stupid little window says?  
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Brian Witt Jun 11, 2008 09:20 AM
Joan, you might want to let the lab attendants 
know the information below.  
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Brian Witt Jun 11, 2008 09:18 AM
Task reassigned to Joan Guralnick.
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Brian Witt Jun 11, 2008 09:18 AM
It's a security warning.  It hides behind the 
main page and minimizes when you minimize the 
main page.  Therefore, you can only view it and 
close it if you physically reduce the dimensions 
of the main page to view the background.  Once 
you dismiss the notification, you can utilize 
the mouse.  
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Brian Witt Jun 11, 2008 08:55 AM
Task reassigned to Brian Witt.
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Brian Witt Jun 11, 2008 08:53 AM
If this is the same problem as last time.  There
is a window in the background displaying an error
or conformation or something like that.  You
cannot utilize the mouse until that window is
closed.  
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Stephen Pierce Jun 06, 2008 08:59 PM
Lab desk position: K4
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