Service Request Ticket - # 26178

Service Request Information

CONTACT Name Sauer, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2008 09:19 AM
Department Business Services Phone 88499
Location Email sauerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20051113[Edit Inv] (opens in a new window) Bldg/Room AD 004E
Service Tag Description HP LaserJet 2420 Printer #Q5956A#ABA
Serial No. CNGKK97606 Location ADMIN Basement

Model Q59556A Hostname
Notes hooked to Hawking Jet direct W#20051111 NIC:00-0E-3B-00-87-B7 Ink/Toner Refill

Wired NIC 00:0E:3B:00:87:B7


TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public

Entered by Date Memo
Christian Mendez Jun 09, 2008 02:29 PM
Task reassigned to Christian Mendez.
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Christian Mendez Jun 09, 2008 02:29 PM
He called us back saying that the problem is 
fixed.

asked me to close the task
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Katie Jessel Jun 09, 2008 09:21 AM
The last few days his print jobs don't always 
print.

Will be in office for the next hour, other than 
that he'd like the tech to call him on his cell 
to make sure he's there, 503 385 5241.
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