Service Request Ticket - # 26179

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2008 09:38 AM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20040275[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Ultrasharp 1703fp 17in flat panel monitor
Serial No. mx02y31147605489assm Location PDR

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Jul 10, 2008 03:29 PM
Task reassigned to Brian Witt.
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Brian Witt Jul 10, 2008 03:28 PM
OLD LCD: 20040275[Edit Inv]

NEW LCD: 20031020[Edit Inv]

Inventory Updated 
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Brian Witt Jul 10, 2008 03:27 PM
Monitor is fine, stand is not.  TOssed the stand
and replaced the remaining lcd with a new monitor
setup from 207.
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Brian Witt Jul 10, 2008 02:42 PM
WH 102. I'll go check
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Audrey Sundkvist Jun 16, 2008 12:50 PM
I called Juby Beebe (extension 88799) and left a
message. Jennifer Yang shares a voice mailbox and
so I assume she is the user that really called it
in. They are both out of office until 6/23.
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Christian Mendez Jun 13, 2008 12:50 PM
Ambre Plahn called and said that she does not 
know anything about a broke monitor.

No one seems to know who placed this ticket.
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Brian Witt Jun 13, 2008 12:18 PM
So Neng tells me he did not submit this task.  He
has no info about a broken monitor.  He said
someone will call us back and give us more info.  
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Brian Witt Jun 11, 2008 01:16 PM
Lol, I can only imagine what really happened. 
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Tricia Flaherty Jun 09, 2008 11:35 AM
Please update invnetory on the 1703FP as it is 
wrong in inventory
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Katie Jessel Jun 09, 2008 09:39 AM
Available until 11 today, Judy Beebe can also let 
a tech in the office any time she's not in.
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