Service Request Ticket - # 26181

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2008 10:03 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 40L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660

Wired NIC 00:13:72:A8:B3:C8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Jun 09, 2008 10:18 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Jun 09, 2008 10:18 AM 
Duplicate Task of 26012

The keyboard is in the inbox #4
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Christian Mendez Jun 09, 2008 10:07 AM 
Andrew Russel-Wynings needs a keyboard_
HE is in Cottage 207
Someone will be available there all day.

Jan said that she spoke with someone from the 
Help Desk regarding this matter before, but I 
believe that she might have been confused with 
her other task: 25983

Either way, she needs a replacement keyboard for 
Andrew's machine (DELL PC wou#200620232)

Jan mentioned that she spoke with Tricia last 
week regarding this matter and that she told Jan 
that we would give them a standard DELL keyboard.

She wanted me to mark this as a high priority 
because she needed it last week.
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