Service Request Ticket - # 26184

Service Request Information

CONTACT Name Leslie, Gail Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2008 10:40 AM
Department The Research Institute Phone 88756
Location Email leslieg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060808[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 248T2D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license, Adobe Acrobat 8 Pro from P0063151

Wired NIC 00:1A:A0:4A:B6:A1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 12, 2008 11:36 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 12, 2008 11:36 AM 
Share is \\sundown\ncdb$

Group ncdb_web
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Brandon Farley Jun 10, 2008 02:07 PM 
Leslie called back returning Brian's phone call.
Is waiting to hear from him.
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Christian Mendez Jun 09, 2008 10:43 AM 
She last had it available about a month ago she 
says.

She does see the Z: Drive, but when she clicks on 
it, it says that network access is denied. Again, 
she had access to it about a month ago.

She needs to be able to have access to it because 
she edits the website for teaching research.

Available All day today and tomorrow
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