Service Request Ticket - # 26200

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2008 11:29 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jun 10, 2008 02:27 PM 
Printer was working fine when I got there
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Adam Shinn Jun 10, 2008 02:02 PM 
Task reassigned to Adam Shinn.
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Chris Curtis Jun 10, 2008 11:30 AM 
Staff member Kathlene called in saying their #1 
color printer has frozen. Before freezing she 
said it had a carriage problem?
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