Service Request Ticket - # 26203

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2008 12:33 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070663[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell Latitude D630 Intel Core 2 Duo, 2.20GHz, 800M
Serial No. F828TF1 Location UCS

CPU Intel Core 2 Duo T7500(2.2GHz,4M L2,800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus from P0064975 installed as Office Pro 2003

Wired NIC 00:1C:23:3C:E0:86


Wireless NIC 00:1C:BF:CA:40:66

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jun 11, 2008 01:21 PM 
laptop is docked and working fine.
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Adam Shinn Jun 11, 2008 12:53 PM 
Task reassigned to Adam Shinn.
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Chris Curtis Jun 10, 2008 12:34 PM 
Cara called in saying the VP has a school laptop 
that is not connecting to the docking station for 
it. The laptop works fine as a stand alone but 
fails to connect to the station.
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